Privacy Policy

Privacy, expressed clearly and designed to be maintained.

This public page supports marketplace review, user trust, and internal legal review. Replace the marked placeholders with your final counsel-approved language before launch.

Legal Review Required

Effective date: [LEGAL REVIEW REQUIRED: Replace with the publication date]

Operator: [LEGAL REVIEW REQUIRED: Replace with your legal entity name]

Mailing address: [LEGAL REVIEW REQUIRED: Replace with your company mailing address]

This draft is launch-ready in structure and tone, but it still requires legal review for jurisdiction, retention obligations, and marketplace-specific disclosures.

Betweener respects the sensitivity of dating data. We collect and process information in order to operate the service, support user trust, maintain safety, comply with law, and improve the product experience.

1. Information We Collect

Account and profile information

This may include name, age, email address, phone number, profile content, preferences, photos, prompts, interests, and other information you choose to provide in the app.

Usage and device information

We may collect log data, device identifiers, app diagnostics, IP address, approximate location derived from your device or network, referral data, and interaction events that help us operate and secure the service.

Support and safety information

If you contact support, submit a report, or request assistance, we may collect the contents of that communication along with related account and technical context.

2. How We Use Information

  • To create and manage your account.
  • To personalize matching, discovery, and conversation experiences.
  • To support trust, moderation, fraud prevention, and abuse handling.
  • To respond to support, privacy, legal, and safety requests.
  • To analyze performance, reliability, and service quality.
  • To comply with applicable law, lawful requests, and marketplace obligations.

3. Legal Bases

[LEGAL REVIEW REQUIRED] If you process data subject to UK GDPR, EU GDPR, or similar frameworks, insert the final legal bases for contract performance, legitimate interests, consent where applicable, and compliance with legal obligations.

4. Sharing of Information

We may share information with service providers that help us operate the platform, such as infrastructure, analytics, customer support, security, payments, and communications tools. We may also disclose information when required by law or where necessary to protect users, investigate abuse, or enforce our terms.

5. Data Retention

We retain information for as long as necessary to provide the service, maintain safety, meet legal obligations, resolve disputes, and enforce agreements.

[LEGAL REVIEW REQUIRED] Insert your final retention schedule for deleted accounts, support tickets, moderation records, subscription data, and backups.

6. Account Deletion and Your Choices

You can request deletion through the in-app flow or via the public account deletion page. Certain information may be retained where required for fraud prevention, legal compliance, or dispute resolution.

7. International Transfers

[LEGAL REVIEW REQUIRED] If personal data is transferred across jurisdictions, add the relevant transfer mechanism disclosures here, including any standard contractual clauses or comparable safeguards.

8. Security

We use administrative, technical, and organizational measures intended to protect personal information. No system can be guaranteed completely secure, but we aim to design our service with restraint, access control, and incident awareness in mind.

9. Children

Betweener is not intended for children and is only available to users who meet the minimum age required by applicable law and our Terms of Service.

10. Contact

Privacy requests can be sent to privacy@getbetweener.com.

General support is available at support@getbetweener.com.